An ombudsman is someone that is appointed by a company to investigate individuals or take charge of complaints in an organization.

UIF Ombudsman Contact Details

The UIF is becoming popular and many people in South Africa are now becoming more interested than ever. With over 20,000 recorded active accounts in the UIF databases, the benefits attached are awesome. Before you can receive those benefits, you will have to contribute to the system and this will be 1% of your salary and that of your employer as well as 2%. The UIF registration is done by your employer and the benefits involved are split into various categories which involve maternity, adoption, illness, unemployment and survivor which can also be called dependent.

There are many UIF ombudsmen and you are free to call them and lay complaints when necessary as they have to help out and make sure that everything is put into place in your UIF account. Before picking up the phone to call the UIF ombudsman, you should have made sure that the information you are seeking towards getting is not found online as they only deal with pressing issues. Calling the ombudsman contact number depends on your province and they answer questions based on their province.

Going to the office of the UIF there might be a long queue and you might get discouraged, this is why contact details of all the UIF ombudsmen have been provided so that it will be easier for you to reach them and get the answers to your various questions.

There are several ways that you can file a complaint at the department of labour in complaints relating to the UIF, you can try out these alternative ways below if calling does not solve the problem.

The Department of labour Customer Contact Centre: 0861 843 384.

The Department of labour Office of Consumer Protection (OCP): (012) 394 1436 / 1558 /1076.

E-mail: [email protected]

The Department of labour Website: www.thedti.gov.za.

National Consumer Tribunal (NCT): (012) 663 5615.

Most times, various questions that you would want to ask the ombudsman have already been answered. There are so many enquiries that they go through daily and might be difficult to get access to you on time, this is why it is on a first come first serve basis. If you go to the offices you get to see a long queue of so many complaints and might be difficult to even get attended to on that same day.

Another easier way to reach the UIF is by using their toll-free number. This number allows citizens to call the UIF and lay complaints that they are facing in different areas and ask questions as well, using this toll-free number, you are not being charged as it is free. Make sure you have important documents ready before making that call as some questions will be asked, depending on your complaints. You can as well write to their mail if you are not interested in calls.

Conclusion

We have provided different UIF ombudsman contact details in this article and we have also given you alternative routes on how to reach out to the labour department in case of any issue. You just have to follow the instructions here and all your queries can be answered easily. You can email them and you can see their names there for each province, so you should call the ones that have been assigned to your province to know the details of your request.