UIF Paymaster Contact Details (2024)

Getting the UIF paymaster contact details can come in handy as you will need them for a couple of things. The paymaster contact details are differentiated by their provinces so you will know which to call.

UIF Paymaster Contact Details

Using paymaster in helping you get your UIF funds can be great and fast but having their contact details will feel very better in any case of questions or issues that might arise. Paymaster is in charge of processing your payment request on UIF and seeing sent to payment UIF status on your dashboard means that the payment has been processed and it will take a few days for you to receive it.

Pay Masters are officials of the Department tasked to effect payments of UI benefits to clients once all the necessary processes have been concluded. Currently, these services are centralised in Provincial Office and once applications are processed, they are sent to the said office for payment.

Contact Details of UIF Paymaster

  • Telephone Number(s): 012 337 1997 (Switchboard), 0800 030 007 (Call Centre)
  • Fax Number(s): 086 713 3000
  • Street Address: UIF Building 230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • Postal Address: The UIF, Pretoria, 0052

The use of paymasters to help in the payment of the UIF funds has been one of the best decisions ever as it will make the whole process to be very easy. All of these have been designed to help in effective and real quality services to the public that is needed and it will make sure that things generally go very well. Officials are trained for this and every of your request and questions can be easily answered.

Using paymaster is very effective and almost all provinces in the country have implemented this, although some that have low turnout for the UIF members are shunning it for now as they still use their local provincial offices to operate. You should check your province to know if they are using the paymaster services so that you can get to have the contact details.

The UIF is based on tier or categories and if you do not belong to any of those you will not be eligible to receive any benefit. You should be either in the category of unemployed, adoption, maternity or survivor. There are so many things that you should know about the UIF the rules that are needed to follow suit so you can run everything smoothly.

Many benefits are attached to this program that even if you do not enjoy now, you will get to have later on. Aside from being among that category, there is a list of persons that have been exempted from the UIF which will be listed below, if you fall into any of that categories you are advised to stay off.

  • Works less than 24 hours every month.
  • Independent Contractor
  • Learner in terms of the SDL Act.
  • Foreigner, leaving South Africa at the end of service.
  • Earns commission only.
  • Income from a pension, superannuation or retirement allowance only.
  • Public servants (these include the president, any Member of Parliament, or people in any sphere of government service).

Before enjoying the benefits of the UIF service, you will have to start by registering by using the uFiling platform, several pieces of information will be asked for you to provide by your employers because they are in charge of the registration and contributions will be taken from your salaries. Each employer must pay 2%, 1% will be taken from employees while the employer will pay the remaining 1%.

The UIF platform does not care if you are a high-income earner or a low-income earner, everything is done and prepared for your benefit. During registration, you will be asked if you are a domestic employer or a commercial employer as different forms will be given to you to fill but in all, you will be paying the same contribution.

Once registration is done, employees can log in and check their accounts from time to time and in case anything happens they will be allowed to apply and withdraw their benefits through their bank account. Although some forms will be needed to fill online which can be done easily, there are ways and processes to carry all of that.

One of the important things about this program is the opportunity that you will have that comes with the benefit, it’s like a relief fund that will help you out in times of need before you can be able to get back on your feet again.

Login in and withdrawing your benefit is not difficult it is very easy, as there are so many answers to your questions. You can as well make calls to some contact details which have been provided in this article to know if they can assists you in the process. You also have the opportunity of going to the labour office to make complaints and know what the issue is.

Everything done on the uFiling platform can either be done online, through fax, the mail, email and calls. Any method you feel is convenient for you is allowed but you will be asked to provide the necessary details that will assist you in going about it.

Knowing how to calculate your benefit and your contribution is one of those things that is needed while using the UIF platform. You can either decide to use an online calculator or do it manually yourself as this will help give you an insight into the benefits which you have accumulated over time.

One of the downsides to this is that some online calculators do not calculate more than 48 months of benefits. Another thing to note is that once you are unemployed you are being advised to ask for your benefit during the six months so that you won’t lose that and if you are changing companies you should be able to state that in your form.


Knowing about the UIF is great, but having direct contact with paymasters is better as there are questions you would love to ask that only they can answer.

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